Workforce Case Manager

Company: Flying High Inc
Location: Youngstown
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: FlyingHIGH, Inc., established in 1994 as a non-profit organization, provides opportunities for people to develop their potential, discover their destiny and make their lives better. Offering employment and vocational services, nutritionally assisted substance use disorder treatment, recovery housing, and job readiness training and placement, our team can help individuals overcome barriers to success. SUMMARY: The purpose of this position is to provide workforce case management services to consumers and place job seekers in to the PDC pool of prepared and qualified workers, so they are ready for employment with PDC employers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop positive relationships with consumers to help them become work ready and achieve their training and occupational goals based on their work readiness, strengths, skills, aptitude and potential limitations/barriers to employment and vocational training. Engage consumer in the interactive screening process to identify needs, barriers, and goals. Develop an effective Customized Employment Plan (CEP’s) and/or Recovery to Work Plans (RTW’s) to help job seekers overcome employment barriers and obtain the PDC’s Big 4 or 5 (driver’s license, stable transportation, clean drug screen, skills, training and professionalism). Place job seekers in an appropriate employment pathway according to their individual aptitude. Conduct regular meetings with consumers and provide support to assist them in moving forward throughout the progression of their customized employment plan. Utilize all PDC employment pathways to help job seekers develop needed technical and life skills to successfully obtain and maintain good paying careers and employment (WYTF, merit based employment, dual employment, direct employment) Effectively place job seekers into PDC’s enrichment/educational workshops to prepare them for employment. Effectively utilize financial support services to assist job seekers in overcoming barriers to employment. Monitor consumer progress through on site visits and telephone calls. Input all required information and client data into PDC’s OneFlow case management system regularly and within established due dates. Will complete outreach activities to inform both consumers and community partners of services provided through the Professional Development Center. Participate in the identification of outcomes, and where appropriate, identify program or consumer needs and make suggestions for improvement. Complete required reports to include Customized Employment Plans (CEP’s), Recovery to Work Plans (RTW), monthly/year to date status and usage reports and specified funder reports in accordance with established timeframes. Ensure the safety and well-being of staff and clients through the implementation of policies and procedures addressing health and safety standards. Other reasonably associated duties as assigned. Requirements: High School Diploma or equivalent; Associate degree or Bachelor’s degree in social work or related field with licensure/certification. Two years’ relevant work experience. Demonstrated knowledge of community resources, workforce needs and opportunities. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, consumers, staff, and other stakeholders. Must possess and demonstrate effective documentation and organizational skills. Must demonstrate the empathy necessary for working with diverse population. Interest in working with consumers with criminal background backgrounds and their families. EOE/DFWP

Keywords: Flying High Inc, Strongsville , Workforce Case Manager, Social Services , Youngstown, Ohio