Business Development Representative - Printing Services (Clawson, MI)
Company: ARC Document Solutions
Location: Clawson
Posted on: May 3, 2024
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Job Description:
Inside Sales Rep - Printing Services (Clawson, MI) We are
looking for an experienced Inside Sales Representative to join our
team. This position involves taking incoming calls, booking sales
appointments for field sales if needed, and processing incoming
sales inquiries through our proprietary online portal. The Inside
Sales Representative will be responsible for handling customer
inquiries promptly and effectively in a fast-paced, team-oriented
environment. We experience an extremely high call volume, so its
important to maximize your time on the phone before moving on to
the next caller. In the future, this position might include
outgoing calls as well.These are the exciting things you get to
do:Answer phone inquiries for customers and understand
product/service needs, translating them into orders of print or
graphic design services Make outbound phone calls to current and
prospective customers to introduce ARC and identify business
opportunities to deliver print or graphics design solutions Upsell
new services/products to clients by recommending appropriate
services/products to complement and service customer needs Process
online inquiries and update the CRM system to reflect the new
status for each client Inform customers of alternative solutions
Respond swiftly and courteously to customer complaints or inquiries
Capture customer information, including addresses and phone
numbers, for future follow-up and capture into the Hubspot CRM tool
Adjust your sales presentation based on success/fail averages Build
rapport with customers through friendly, engaging communication
Follow the companys sales process leveraging sales best practices
empathetic listening, developing a personal connection with
prospects, doing excellent discovery, identifying urgent pain,
confirming budget and decision-making processes, providing
web-based solution demos, preparing and delivering proposals,
negotiating and closing deals.These are the attributes we are
looking for:High school diploma or equivalent required1+ years
inside sales experience (incoming call preferred) Excellent verbal
communication skills and telephone manner Familiarity with
Microsoft Office applications Knowledge of Hubspot CRM a plusA
proven track record of successful sales experience preferredThis is
what we have to offer:--- Excellent Company support and
resources--- Competitive compensation of up to $45K/year---
Excellent Company Reputation because we consistently receive 5-star
customer reviews--- Comprehensive Employee benefits that include
full health, dental, vision, and life insurance as well as a 401-K
Plan with company matching--- Employee Stock Purchase Plan allows
you to acquireARC stock on the NYSE at 15% BELOW street value A
management team that supports you and wants to see you be
successful--- Culture of caring for our employeesGreat Company
CultureWe have great cultural fit and are looking for similar: We
are one team, one company. We are blessed with an outstanding
culture and maintaining this is something very important to all of
us. The right candidate can succeed in a team environment.To all
recruitment agencies: ARC does not accept agency resumes. Please do
not forward resumes to our Careers alias or other ARC employees.
ARC is not responsible for any fees related to unsolicited
resumes.pm20PI2e9a4dec4f59-25660-31369957
Keywords: ARC Document Solutions, Strongsville , Business Development Representative - Printing Services (Clawson, MI), Sales , Clawson, Ohio
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