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Sales Support Specialist (Strongsville, OH, US, 44149)

Company: SGL Carbon
Location: Strongsville
Posted on: May 24, 2023

Job Description:

Job Summary

This position provides support to Area Sales Managers and VP-Sales, supports Order Entry and RFQs for the Americas, supports--
invoicing of progress billings and follow-up on payments and provides back-office support for the sales department.

Key Accountabilities

  • Provides support for Aftermarket Sales and Equipment Sales--
  • Organize daily sales back-office activities, such as - but not limited to:--
    • Performing market research with guidance of sales team--
    • Gathering and processing research market and marketing data--
    • Assist and coordinate with sales team--
    • Organizing and assisting sales team's calendar--
    • Support sales team in pre-sales and post-sales activities--
    • Proactively improve and maintain CRM data quality and integrity--
    • Support customers with RFQs and corresponding quotations--

    • Support Field Service planning, etc.--
    • Entering orders within SAP--
    • Tracking open invoices and following up on late payments

      Your Profile

      ----- -- Associates degree or equivalent experience.
      ------- --1-2 years experience in customer service/technical customer service. Chemical industry experience is a plus.
      ------- --Fluent in English (Spanish and German is a plus).--
      ------- --Knowledge of machining and manufacturing of chemical process equipment.

      ----- -- Logistics (regulations, export control. Incoterms. Packing, etc.)
      ------- --Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
      ----- -- SAP-system software.
      ------- --Strong ability to communicate clearly and effectively.

Keywords: SGL Carbon, Strongsville , Sales Support Specialist (Strongsville, OH, US, 44149), Sales , Strongsville, Ohio

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