Sales Support Specialist (Strongsville, OH, US, 44149)

Company: SGL Carbon
Location: Strongsville
Posted on: May 24, 2023

Job Description:

Job Summary



This position provides support to Area Sales Managers and VP-Sales, supports Order Entry and RFQs for the Americas, supports--
invoicing of progress billings and follow-up on payments and provides back-office support for the sales department.



Key Accountabilities

• Provides support for Aftermarket Sales and Equipment Sales--
  
• Organize daily sales back-office activities, such as - but not limited to:--
  
  • Performing market research with guidance of sales team--
    
  • Gathering and processing research market and marketing data--
    
  • Assist and coordinate with sales team--
    
  • Organizing and assisting sales team's calendar--
    
  • Support sales team in pre-sales and post-sales activities--
    
  • Proactively improve and maintain CRM data quality and integrity--
    
  • Support customers with RFQs and corresponding quotations--
    
    
  • Support Field Service planning, etc.--
    
  • Entering orders within SAP--
    
  • Tracking open invoices and following up on late payments
    
    
    Your Profile
    
    
    
    ----- -- Associates degree or equivalent experience.
    ------- --1-2 years experience in customer service/technical customer service. Chemical industry experience is a plus.
    ------- --Fluent in English (Spanish and German is a plus).--
    ------- --Knowledge of machining and manufacturing of chemical process equipment.
    
    ----- -- Logistics (regulations, export control. Incoterms. Packing, etc.)
    ------- --Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
    ----- -- SAP-system software.
    ------- --Strong ability to communicate clearly and effectively.

Keywords: SGL Carbon, Strongsville , Sales Support Specialist (Strongsville, OH, US, 44149), Sales , Strongsville, Ohio