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Lead Dispatcher Public Safety

Company: Akron Children's Hospital
Location: Strongsville
Posted on: November 21, 2022

Job Description:

About Akron Children's HospitalAkron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at .OUR PROMISES

  • To treat every child as we would our own
  • To treat others as they would like to be treated
  • To turn no child away for any reasonPrior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
    Full time, 12 hour day, every other weekend schedule -
    Under the supervision of the Administrative Lieutenant, assists in the supervision of Public Safety Dispatchers.
    Ensures assigned systems are operating efficiently and effectively. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). -Responsibilities:
    1.Supervises assigned employees.

    2.Manages day to day activities including creating and maintaining fair and effective schedules and assignments, including time off requests.

    3.Assists the Administrative Lieutenant in managing the radio communication systems.

    4.Perform dispatcher duties as required

    5.Performs all other duties and responsibilities as assigned or directed by Command Staff. -Other information:
    Technical Expertise
    1.Experience in hospital radio systems.

    2.Experience with CAD/RMS software.

    3.Experience with dispatch consoles.

    Education and Experience
    1.Must be 21 years of age or older at time of hire.

    2.Associate's Degree in a related field preferred. In lieu of an Associate's Degree, possess a minimum of six years of job related experience in law enforcement/public safety dispatching, or combination of Secondary education and job related experience is required.

    3.Previous supervisor experience in law enforcement/public safety dispatching preferred.
    a.Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National Emergency Communication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate.

    4.Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment.

    5.Successfully complete a thorough background investigation.

    6.Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief. -Full Time -FTE: 1.000000
    Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. EEO is the law, please click/copy paste the link below to learn more:


Keywords: Akron Children's Hospital, Strongsville , Lead Dispatcher Public Safety, Other , Strongsville, Ohio

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