StrongsvilleRecruiter Since 2001
the smart solution for Strongsville jobs

Claims Center Contact Representative

Company: NAE/NWAN, A Portfolio Company
Location: Strongsville
Posted on: January 12, 2022

Job Description:

At this time a Claims Dispatcher is needed to manage all inbound claim department communication and distributing appropriately. This includes identifying the nature of inbound communication, associating each item with a process, individual, or team and distributing these in a timely fashion. The claims dispatcher represents the critical first step in the claim information distribution process.Open Schedule: Mon-Fri- 8:00am- 5:00pmCompensation: $15.00 per hour with EXCEPTIONAL Benefits!Work from home after training. MUST reside in the Cleveland are for commuting purposesRole and Responsibilities:

  • Access contracts in the system.
  • Dispatch all inbound e-mails that come into the claim department.
  • Dispatch claims by cost threshold.
  • Enter estimates into the system.
  • Move RV maintenance emails and records over to the appropriate folder.
  • Dispatch CRM (Customer Support) emails.
  • Dispatch maintenance records.
  • Dispatch inspection report notification to the correct adjudicator.
  • Attach documents to agreements.
  • Takes ownership of changes and personally responsible for managing change in an upbeat positive manner.
  • Live the NAE/NWAN philosophy of CQSE every day.
  • Other duties as needed.Qualifications and Education Requirements:
    • High School Diploma or equivalent.
    • At least 6 months experience working in a back-office role/clerical/administrative function.
    • Strong computer skills especially in navigating the internet and conducting research.
      • Ability to type a minimum of 35 WPM.
      • Proven ability to utilize Microsoft Excel's basic features.Work Environment and Physical Requirements
        • Normal office environment.
        • Ability to frequently sit for long periods of time.
        • Ability to occasionally walk, stand, reach with hands and arms, stoop, kneel or crouch.
        • Ability to spend extended hours in front of a computer screen and use close vision, distant vision and depth perception.
        • Ability to lift 20 lbs.Preferred Skills:
          • Understanding of claims process and procedure.
          • Strong customer service and verbal/written communication skills. Proficient with grammar & spelling.
          • Proficient in Microsoft Office programs (Excel, Office, Teams, Outlook).
          • High level attention to detail.
          • Ability to maintain confidential information.
          • Ability to navigate multiple screens.
          • Ability to navigate through multiple computer software programs.INDSP

Keywords: NAE/NWAN, A Portfolio Company, Strongsville , Claims Center Contact Representative, Other , Strongsville, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Strongsville RSS job feeds