Infrastructure Team Lead

Company: Union Home Mortgage
Location: Strongsville
Posted on: November 19, 2021

Job Description:

This position will manage all technology related domains, resources and workflows related to WAN, LAN, Cloud, Client/Server Computing, and Office 365 activities. This role will be responsible for technical and managerial guidance related to all core technology needs corporately. This includes evaluating technology roadmaps, assisting in selection of products to align with business goals and continually seeking to optimize our environments. This position reports to the IT Infrastructure Manager. Manage and monitor all installed systems and infrastructureInstall, configure, test and maintain operating systems, application software and system management tools. Including but not limited to: Cloud technologies (specifically AWS, Office 365, Cisco Meraki), wireless, network routers/switches, firewalls, virtualization software, power protection and distribution, workstations and peripherals, monitoring systems and configuration management. Proactively ensure the highest levels of systems and infrastructure availability.Maintain security, backup, and redundancy strategies.Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.Make recommendations to improve process efficiency and effectiveness; uphold architectural design standards and configurations to ensure consistency, maintainability and flexibility with respect to overall system, technical and product roadmaps. Provide 2nd and 3rd level support. Directly responsible for the day-to-day support, maintenance, and vendor escalations for the enterprise network ensuring 24/7 availability of services and infrastructure.Responsible for maintaining strategic and tactical partnerships with IT vendors.Responsible for creating and maintaining detailed documentation as it related to UHM system configurationsRequires some evening and weekend or offsite travel, sometimes with little advanced notice.BA/BS in Information Technology related discipline or equivalent experience5+ years of experience in an IT network or system role Experience with Cisco routers/switches, Cloud technologies (AWS, Office 365, Cisco Meraki), Wireless and integrating 3rd-party solutionsRequires a solid understanding of core networking including but not limited to: LAN/WAN, DNS, TCP/IP, DHCP, VPN, VoIP, Wireless and FirewallsExtensive knowledge of Windows Server operating systems and Active Directory Office 365 administration and support a plus Experience managing IT server and application projects

Keywords: Union Home Mortgage, Strongsville , Infrastructure Team Lead, Other , Strongsville, Ohio