Software Manager - Salesforce

Company: PNC Bank
Location: Strongsville
Posted on: June 1, 2021

Job Description:

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Software Manager within PNC's Retail MIS Technology organization, you will be based in Pittsburgh, PA, Eastwick, PA, Philadelphia, PA, Strongsville, OH, Columbus, OH, or other locations within PNC's footprint. This role will focus on the following:Well versed in Salesforce vendor platform in general. Good understanding of technology behind Salesforce platform and CRM concepts. Have a good understanding of Development methodologies, discipline, best practices and life cycle. Experience working in an Agile environment. Able to communicate well in both technology and business terms.Demonstrate Leadership and Mentoring qualities. Experience leading a large development team working in Salesforce overseeing delivery of critical features and capabilities. Should understand Architecture and Design conceptsPreferred:Salesforce certificationsDevelopment and/or Architecture experienceJob DescriptionManages development projects, development teams and application support functions.Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs.Monitors and maintains adherence and compliance to quality standards on an ongoing basis.Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.Live the Values - Role models our values with transparency and courage.Enable Change - Takes action to drive change and innovation that will transform our business.Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.CompetenciesApplication Delivery Process Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.Application Development Tools Knowledge of and ability to utilize a variety of specific tools and toolkits for the development and support of applications.IT Environment Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EducationBachelorsAdditional Job DescriptionBenefitsPNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.Disability Accommodations Statement:The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-###-#### and select Option 4: Recruiting or contact us via email at Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.Equal Employment Opportunity (EEO):PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.by Jobble Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: PNC Bank, Strongsville , Software Manager - Salesforce, Other , Strongsville, Ohio