Retail Commission Sales - Men's Clothing/Shoes, Full Time: Southpark Mall, OH

Company: Macy's
Location: Strongsville
Posted on: October 17, 2020

Job Description:

Job Overview:     The Draw vs. Commission Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers.  To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.   The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .   Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.   Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications.

Proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration.

Handle more difficult customer requests.

Develop extensive product knowledge by reading current vendor tags and pamphlets.

Attend additional training classes in order to communicate product benefits to the customer.

Be aware of back stock and fill as needed.

Be aware of current promotional events and sales.

Regular, dependable attendance and punctuality.

Qualifications:    Education/Experience: No specific educational accomplishment is required.

At least six months to one year of previous selling  experience is required.

Communication Skills: Effective written and verbal skills, ability to interpret  instructional documents such as safety  rules,  operating and maintenance instructions, and  procedure manuals.

Excellent written and verbal  communication skills.

Mathematical Skills: Basic math functions such as addition, subtraction,  multiplication, and division.

Able to use a calculator.

Reasoning Ability: Must be able to work independently with minimal supervision and make sound decisions.

Physical Demands:

This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.

May occasionally involve stooping, kneeling, or crouching.

May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.

Involves manual dexterity for using keyboard, mouse, and other office equipment.

May involve moving or lifting items under 10 pounds.

Other Skills: Must be able to function as part of a team.

Must enjoy meeting and  interacting with customers.

Possess a thirst for  learning.

Ability to collaborate and function as a  member of a team.

Must possess a strong sense of  urgency.

Should be comfortable with the use of  computers and frequent use of RF equipment.

Work Hours:  Flexible with scheduling and available to work retail  hours, which may include day, evening, weekends,  and/or holidays.

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with  SFPC Art. 49  and  LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Strongsville , Retail Commission Sales - Men's Clothing/Shoes, Full Time: Southpark Mall, OH, Other , Strongsville, Ohio