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Dir, Sales-Bus Accts

Location: Strongsville
Posted on: October 12, 2020

Job Description:


The Spectrum Director of Sales Business Accounts designs and drives strategies for the small business sales function in a defined region. The Director is responsible for directly managing the local Small Business Sales Managers, who, in turn, are responsible for hiring, training, coaching, mentoring and driving winning sales teams in the region. The business accounts teams sell Charter Business's coaxial portfolio of services including high-speed data / Internet, telephone and video services. The Director will develop and lead an organization of fast-paced, quota-driven business-to- business sales teams that are highly transactional and customer focused.


Actively and consistently support all efforts to simplify and enhance the customer experience

Develop and manage overall sales strategy (in alignment with corporate strategies and plans) for assigned markets.

Assist the region small business direct sales teams in their achievement of monthly and annual sales quotas.

Responsible for measuring and driving sales volume as well as increasing revenue per sale.

Coach, develop and motivate Sales Managers to achieve both individual and team objectives.

Develop a peer-to-peer coaching strategy amongst Sales Managers and management/mentor coaching strategy for each member of the team.

Hires, coaches, reviews, rewards, motivates, disciplines, and terminates managers

Evaluates effectiveness of managers; makes necessary changes

Create a territory plan to address revenue opportunities, with specific goals and clear accountability for performance improvements

Establish clear commitments and goals aligned across the business down to the individual level

Manage overall sales process, set appropriate metrics for sales funnel management, manage the existing field sales teams and report sales progress to the Sales Sr Director on a regular basis

Engage in analysis of Key Sales Performance Metrics for small business direct sales teams within each KMA to identify and quantify performance gaps.

Conduct ongoing analysis and sales forecasting for small business direct sales teams in region to ensure gross add objectives are attained

Compiles monthly sales forecasts and reports as requested by management. Uses information as tool to monitor individual and team performance, taking corrective action as necessary

Ensure that sales forecasts are accurate and predictable. Consolidate sales forecasts from information produced through pipeline reports and discussions with Sales Managers

Continuous involvement in day-to-day business development, prospecting, networking, and sales generating activities. Drive new sales behaviors region-wide.

Oversee development of sales plans by market as appropriate

Maintains current, in-depth knowledge of marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional. Works with local Sales Managers to ensure productive third-party referral programs.

Focus on streamlining the sales process across the Region and works towards consistency and standardization; achieve alignment across the Region. Identify and implement improvements in business processes yielding increased sales performance and/or higher operational efficiency

Ensure profitability of success-based capital projects in sales territories

Manage the best practice identification process which includes territory planning. Direct the development and implementation of strategies to extend best practice process across the Region.

Responsible for socializing best practices and developing the expertise of the sales teams

Maintain a pipeline of potential employees by continuously prospecting for new talent particularly at the Sales Manager level. Assist in the process of hiring and developing additional members of the sales organization.

Maintain a succession plan for self and key team members

Establish and maintain strong community relationships on CB's behalf

Be responsive to sales organization needs


Skills/Abilities and Knowledge

Proven track record of success in meeting and exceeding sales objectives

Out of the box prospecting abilities

Excellent time management, communication, decision-making, human relations, presentation and organization skills

Professional appearance and presentation required

Exceptional leader with a passion and dedication for mentoring and coaching sales and support employees to success

Strong and effective communication, analytical and presentation skills

Ability to work flexible hours to participate in evening and weekend events

Must possess strong communication skills, a strong sales business worth ethic, high energy, enthusiasm, and a passion for technology


Bachelor's degree in business marketing or related field

Related Work Experience

7+ years of sales management experience in high transactional, fast paced, quota-driven business-to- business sales environment such as telecommunications, wireless, or cable industry

7+ years of business-to-business sales experience


Office Environment

The position will require extensive travel 50% of time

Mandatory to have a valid state driver's license and good driving record

Keywords: SPECTRUM, Strongsville , Dir, Sales-Bus Accts, Other , Strongsville, Ohio

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