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IT- Systems Administrator

Company: National Automotive Experts
Location: Strongsville
Posted on: November 18, 2021

Job Description:

At this time a Systems Administrator is needed to ensure the stable operation of the in-house and cloud computer network. This includes setup, installation, configuration, maintenance, support, and optimization network hardware, software, and communication links. The person will perform a variety of maintenance, evaluation, installation, and monitoring tasks to ensure LAN performance meets company and user requirements, analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide user training where required. Salary- $65k - $72k per your/ Exceptional Benefits Package Role and Responsibilities: * Install, configure, and maintains overall IT infrastructure which includes (but does not limit to): domain servers, virtual environment, cloud servers, internal physical servers, internal network, and alerting systems * Support services including e-mail, print, and backup servers and their associated operating systems and software. * Working with the Network Engineer; collaborate to troubleshoot networks and services reliant on the network. * Provide tier III support by investigating user problems, identify their source, determine possible solutions, test, and implement solutions in conjunction with the support team. * Oversee administration of end-user accounts, permissions, and access rights. * Schedule and perform system patching, upgrades, and repairs following the system maintenance policy * Oversee automated system backups and manual recoveries. * Assist in evaluation of prospective purchases of computers, network hardware, peripheral equipment, and software. * Identify utilization patterns and their effect on operation/system availability and performance expectations. * Review and supervise the support teams deployment and use of endpoint protection software * Document internal procedures and resolutions to problems. * Assist with onboarding of new associates and training. * Meet deadlines with assigned projects and detailed documentation. * Train and develop Tier II and II technicians to department standards * Assist with maintaining inventory of all equipment, software, and software licenses. * Automate/script solutions for repetitive or complicated tasks. * Creating and improving business processes related to Information Technology. * Suggest hardware/software improvements to the System Administrators and IT Manager. * Work with Network Engineer to maintain and utilize the telecom systems. * Assists in emergency situations off hours when needed. * Office365 troubleshooting and administration. * Administrate on-prem Virtual Environment. * Takes ownership of changes and personally responsible for managing change in an upbeat positive manner. Qualifications and Education Requirements: * Ability to manage Microsoft Active Directory and user/group management. * Skilled in TCP/IP, DHCP, DNS, and troubleshooting network problems with Windows/Mac/Linux servers. * Strong computer skills including proficiency with Microsoft Office, internal software systems and Adobe Acrobat. * Strong understanding of network storage systems and iSCSI network protocols * Associates degree in computer science or related science * Five or more years of experience in server administrative functions or equivalent field Knowledge & Experience * Working technical knowledge of network and PC operating systems, including iOS, macOS, Linux, Windows 7/10, and Windows Server Editions (2012R2, 2016). * Skilled with server documentation software such as Visio * Extensive server support experience. * Past experience with: Dell Blade Servers, iSCSI SANs, and network devices * Knowledge and clear understanding of the OSI network model * IP phone system experience (Avaya experience preferred) * Working technical knowledge of modern network hardware, protocols, and standards. * Hands-on hardware troubleshooting experience. * Good understanding of the organizations goals and objectives. * Knowledge of applicable data privacy practices and laws. * Strong customer service orientation. * Experience working in a team-oriented, collaborative environment. * Past hypervisor administration (Hyper-V/VMware preferred) Personal Attributes * Strong written and oral communication skills. * Strong interpersonal skills. * Ability to work independently. * Ability to conduct research into networking issues and products as required. * Ability to present ideas in user-friendly language. * Highly self-motivated and directed. * Keen attention to detail. * Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Strive to live the NAE Servicing Standard of C.Q.S.E. each day. Work Environment and Physical Requirements: * Normal office environment. * On-call monthly rotation and ability to be available to troubleshoot/work on after-hours projects as needed. * Ability to frequently sit for extended periods of time. * Ability to occasionally walk, stand, reach with hands and arms, stoop, kneel, crawl or crouch. * Ability to flex wrists for typing and building/repairs PC/components. * Ability to spend extended hours in front of a computer screen and use close vision, distant vision, and depth perception. * Ability to lift at least 40 pounds. Preferred Skills: * Attention to detail in all aspects of administrative support. * Critical thinking skills. * Well-developed organizational skills and the ability to successfully manage multiple issues and demands. * Excellent communication skills, both verbal and written. * Excellent customer service skills. Ability to quickly identify and respond to internal customer needs. * A strong sense of urgency and a desire to succeed. INDSP

Keywords: National Automotive Experts, Strongsville , IT- Systems Administrator, IT / Software / Systems , Strongsville, Ohio

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