Retail Sales Jewelry Clerical, Southpark Center -
Posted on: September 21, 2022
Macy's is proudly America's Department Store. There's a reason
we've been around for 160 years. Customers come to us for fashion,
value and celebration. Macy's is also known for giving back to our
The magic of Macy's ultimately comes alive in our stores, and our
store colleagues are the ones making it happen. They provide
outstanding customer service, create a memorable shopping
experience, and drive sales results. A store position at Macy's
(seasonal, part-time, or full-time) is the perfect way to explore
the world of retail. Some of Macy's top executives started their
careers as part-time retail sales associates. Our store positions
are ideal for forming relationships, building teams, and developing
leadership skills to grow your career at Macy's. Macy's stores are
ideal for building capability in creating partnerships, building
teams, and developing the leaders of tomorrow. Macy's is the
"Academy" for retail careers.
Store colleague position (whether it's a seasonal job, part-time
retail job, or a full-time career) is the perfect way to launch a
career in the world of retail. Many of Macy's top executives
started their careers in part-time retail sales roles, or as recent
college graduates into our development programs in the various
functions at Macy's.
The Jewelry Clerical is responsible for processing new merchandise
and maintaining all of the records for the Jewelry Department.
Other responsibilities coincide with support and clerical
functions. Perform other duties as assigned.
Macy's uses a scheduling plan that allows our associates to
participate in the creation of their work schedules by managing
availability and identifying preferences. Additionally, during key
events and peak selling times, Macy's may offer additional shifts
to our associates, which they may pick up using the self-scheduling
- Provide an exceptional customer experience by ensuring the
customer is always the priority.
- Proactive in assisting customers who are using technology to
shop and compare, whether Macy's devices or their own.
- Be proficient in POS systems including Search and Send.
- Use RF equipment to scan out damages, transfers, and return to
- Perform price changes as needed and signing as needed.
- Rearrange jewelry cases for new merchandise, season changes,
special events, and clearance sets.
- Perform all aspects of fulfillment process; including, but not
limited to: picking, packing, labeling, shipping and BOPS.
- Process new receipts adhering to company standard.
- Pack all customer sizing, repair orders and outbound shipments
to the Jewelry Center.
- Organize and file shipping, receiving, customer sizing, repair,
sales, and return documentation.
- Be aware of supply inventory and place orders when needed.
- Replenish displays and other products as needed and assist in
the inventory process
- Maintain orderliness and cleanliness of jewelry counters and
- Attend to customer service needs in a friendly and helpful
manner when approached.
- Maintain high customer readiness standards by delivering a
clean, neat, easy to shop store environment.
- Adhere to Asset Protection and inventory control and compliance
- Establish high level of shortage awareness and effectiveness;
ensure that all policies and procedures are implemented.
Qualifications and Competencies:
- No Education or Experience Required
- Strong interpersonal skills with proven ability to communicate
and share information with diverse groups of customers and
- Resourceful and able to adapt quickly to changing
- Resourceful self-starter, works well independently as well as
part of a team, and able to adapt quickly to changing
- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays
- Position requires prolonged periods of standing/walking around
store or department
- May involve reaching, crouching, kneeling, stooping, color
vision and climbing ladders
- Frequent use of computers and other technology necessary to
perform job duties, including handheld electronic equipment.
- Frequently lift/move up to 25lbs
Candidates in Colorado: Click here for Pay Range and here to learn
Candidates in Connecticut: Click here for Pay Range
Candidates in Nevada: Click here for Pay Range
Keywords: Macy's, Strongsville , Retail Sales Jewelry Clerical, Southpark Center -, Hospitality & Tourism , Strongsville, Ohio
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