General Manager

Company: Goldfish Swim School North Canton
Location: Strongsville
Posted on: June 16, 2022

Job Description:

Job Description Paid training, flexible schedule, no late nights, AND advancement opportunities When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today Role: General Manager Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, customer service, retail and vending department, workplace culture, amongst other duties. Primary Responsibilities: 1. Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures. 2. Manages the staff to ensure high productivity, excellent performance and positive employee satisfaction. 3. Trains and oversees all staff to provide superior swim instruction to the students of GSS and the highest level of customer service. Interacts with the staff on all issues related to class scheduling, student progress, customer service and employee performance and training. 4. Provides sales and marketing training to all qualified sales staff. 5. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. 6. Gains knowledge and experience in all technology to achieve a high level of competence in customer maintenance, bookings, class scheduling, reporting and administrative functions. 7. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment. 8. Initiates and oversees workplace culture and employee interaction- Maintains a high level of employee satisfaction. 9. Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP. 10. Maintains current required certifications for self and all staff. 11. Schedules staff and manages payroll. 12. Fulfills other duties and responsibilities as assigned by the Employer. Job Qualifications and Skills: --- 5 years of management experience --- Experience in the aquatic field --- Bachelor's Degree or higher --- Ability to work with children --- Excellent interpersonal communication and organizational skills --- Must pass background examinations --- Flexible Schedule- willing to work nights and weekends Certifications: --- Lifeguard, CPR, First Aid, & AED certifications are required and can be obtained at Goldfish --- Certified Pool Operator Certification- will be paid for by Goldfish Categories: Water Safety, Flexible, Education, Works with Kids, Management/Consulting

Keywords: Goldfish Swim School North Canton, Strongsville , General Manager, Executive , Strongsville, Ohio