Reactivity / Quality Shift Lead
Company: Stellantis
Location: Toledo
Posted on: April 3, 2026
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Job Description:
The Plant Quality Shift Lead is responsible to assure that
process standards are applied in order to meet regulation/ISO
requirements, customer satisfaction, and company standard. They
report directly to the Quality Operations Manager. They lead a
diverse team of salary and hourly Quality professionals integrating
into the production and engineering processes while ensuring a
solid partnership with manufacturing focusing on Quality processes
and Customer Safety. Additional responsibilities include but are
not limited to: Assist in root cause, containment and corrective
actions for all quality related issues Initiate investigations of
quality concerns internally, at supplier locations and resulting
from customer feedback and utilize data to drive issues to closure
Achieve timely completion of containment corrective actions
(Performance action notices) Collaborate with Subject Matter
Experts and utilize problem solving tools in day-to-day operations
to drive issue resolution Provide technical liaison support between
Engineering, Quality, Production and Product Design departments
Represent the 'Voice of the Customer' to platform teams Establish,
maintain documentation of processes and train utilizing Stellantis
SPW tools Embrace and execute standardization of best practices
that ensure quality products Document all non-conformance
conditions found and identify and execute opportunities for process
improvement Establish clean points and maintain acceptable quality
standards Demonstrate a working knowledge of vehicle audit items
Supervise all major aspects of vehicle inspection and analyze data
for comparison to daily vehicle audits Supervise the auditing of
new production vehicles to validate quality or identify quality
concerns Effective supervision of all employees as assigned
Management of timesheets, performance evaluations, scheduling and
time off approval for bargaining unit (UAW) employees Responsible
for adherence to the Collective Bargaining Unit (UAW) contract
provisions that affect area or employees under supervision Support
the improvement of company-wide quality performance and achievement
of quality and business metrics and best-in-class standing class
standing
Keywords: Stellantis, Strongsville , Reactivity / Quality Shift Lead, Engineering , Toledo, Ohio
